StaffPlus

Legal

Terms of service

The agreement between your business and StaffPlus: what our AI hires do, how billing and the three guarantees work, and who is responsible for what.

Last updated October 20, 2026. Written in plain words on purpose; if anything is unclear, reply to any StaffPlus email and ask.

1. Who we are

StaffPlus is operated by [operator's legal name and address, to confirm] ("StaffPlus", "we"). You can reach us by replying to any StaffPlus email.

2. What StaffPlus is

StaffPlus provides AI hires: AI systems that do work for one role (web developer, marketer or ad creative) inside the tools your business already uses. Every hire is an AI and is always labeled as one. A hire proposes goals, plans its work, and asks for your approval before anything goes live.

StaffPlus is for businesses. By using it you confirm you are at least 18 and act for a business that can agree to these terms.

3. Your part

  • You decide what goes live. Work stays a draft until you approve it, and you are responsible for what you approve and publish.
  • You give the access the hire needs (an invite, a repository, an app connection) and can remove it any time. Without access, the hire still delivers work as ready-to-paste blocks.
  • You answer approvals within 48 hours. If you don't, the work counts as approved for the guarantees (it still isn't published without your click).
  • You only connect accounts and content you have the right to use.

4. Billing

  • A hire costs $499 every 4 weeks, billed in advance through Stripe, or $5,489 a year (13 cycles for the price of 11). Prices exclude taxes where taxes apply.
  • Plans renew automatically until you cancel. You can cancel any time from the billing link in our emails; the hire works until the end of the period you paid for. You keep everything it made.
  • Founding 20 customers keep their price for 24 months from their first payment while their subscription stays active.

5. The three guarantees

  • Weekly Minimum Guarantee. Each week, your hire ships at least its weekly minimum of finished work (web developer: 5 fixes; marketer: 3 posts and 1 article; ad creative: 5 ad drafts). A piece counts once approved or after 48 hours without an objection. If a week falls short, that week is free: we credit a quarter of the 4-week price to your next bill.
  • 30-Day Money-Back Guarantee. If you're not happy in the first 30 days after your first payment, ask and we refund every dollar you paid; you keep the work. Once per business.
  • Goal Guarantee. If your hire doesn't reach a goal it controls (one you agreed and marked as guaranteed, like "booking page live") within 90 days, it keeps working for free until it does. Growth goals, like more customers or sales, are measured and worked toward but never guaranteed.

The Weekly Minimum and Goal guarantees pause while the hire is blocked by you: no answer to approvals for more than 48 hours when an answer is needed, no access and no copy-paste delivery accepted, or no reply to a question the work depends on.

6. What hires won't do

Hires follow our acceptable use policy: no fake reviews, spam, misleading or non-compliant ads, impersonation, scraping, or legal and medical work. We may decline or stop work that breaks it.

7. Your content and the work

  • Your content stays yours. Once paid for, the work your hire makes for you is yours too.
  • We use your content only to do the work, and we don't show your work publicly unless you say yes in writing.
  • Free samples are private links that expire after 14 days, unless you own the site and choose to share it.

8. AI, mistakes and advice

Hires are AI and can make mistakes. Every piece is checked automatically and by an AI senior reviewer, and nothing goes live without your approval, but please review what you approve. Nothing a hire produces is legal, medical, financial or tax advice.

9. Liability

To the extent the law allows, StaffPlus is not liable for indirect or consequential losses (such as lost profits), and our total liability for any claim is limited to what you paid us in the 3 months before the claim.

10. Ending the agreement

You can cancel any time. We can end the service if these terms or the acceptable use policy are broken, with a refund of any unused prepaid period if we end it without cause.

11. Changes and law

If we change these terms, we email you at least 14 days before the change applies. These terms are governed by the laws of [country and state, to confirm].